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U.S. Safe Harbor Privacy Policy

U.S. Safe Harbor Privacy Policy

Cegedim Inc., formerly known as Dendrite International, Inc., respects privacy and operates within the Safe Harbor Principles published by the US Department of Commerce and described at Safe Harbor Frameworks.

All capitalized terms used in this Privacy policy have the meanings expressed in the EU directive EC/95/46 dated 24th October 1995 or at Safe Harbor Frameworks.

If there is any conflict between this Privacy Policy and the Safe Harbor Principles, the Principles will govern.

Cegedim collects data in a variety of ways to serve the pharmaceutical, health care professional and health insurance sectors. The data may be collected on-line, off-line or through manual processes. This Privacy Policy applies to all Personal Data collected, whether electronic, paper or verbal format. Individuals should review this Privacy Policy and not provide Personal Data to Cegedim unless they agree to these principles. Cegedim will not collect or process Personal Data that is Sensitive Data (revealing racial or ethnic origin of a person, political opinions, religious or philosophical beliefs, trade-union membership, health or sex life) unless the individual has given explicit consent (opt-in) to use or disclose the Sensitive Data.

Cegedim will provide individuals Notice of the purposes and uses of the information collected and the choices for limiting its use and disclosure, including the types of third parties to which the Personal Data may be transferred. This Notice will be provided at either the initial point the Personal Data is collected or before it is used for a different purpose from which it was collected or before it is transferred to a third party.

Individuals will be given a Choice to opt-out if their Personal Data is to be disclosed to a third party or used for a purpose different from which it was originally collected. Cegedim will ensure Security and Data Integrity for the Personal Data collected. Cegedim will protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction. Cegedim will take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete, and current. Individuals may have reasonable Access to their Personal Data to correct, amend or delete information that is inaccurate. Cegedim may require an individual to provide acceptable proof of identity prior to granting reasonable Access Requests for Access should be directed to

In order to enforce these principles, Cegedim employs Verification through Self-Assessment, such as ensuring implementation of this Privacy Policy and appropriate employee training. Cegedim will initiate investigation of complaints from people who feel the privacy of their Personal Data has been violated. If initial resolution of the complaint is not satisfactory, Cegedim is committed to cooperating with JAMS in accordance with the JAMS Streamlined Arbitration Rules.

Complaints regarding Personal Data should be directed to, Supervisor, Operations OneKey-US, Cegedim, Inc. | 1309 Executive Blvd, Chesapeake, VA 23320

Tel: 800-752-5478 | Fax: 949-476-9131.

Cegedim is subject to FTC Action for non-compliance with the Safe Harbor principles including potential administrative action and/or civil penalties.